Support

Email support@surgetickets.com and include the email you bought with and your order number. We reply as fast as we can.

Can't find your tickets?

Check the inbox of the email you used at checkout, or sign in at surgetickets.com with that email to see them in your account. If they are not there, email us and we will resend them.

At the venue

Door staff can look you up by name or email if your phone dies or you cannot find your ticket.

Organizers and ambassadors

Questions about payouts, Stripe setup or commission? Email us from the address on your account.